Privacy Policy
ck44 apps treats your personal information with the highest care. This policy describes what data we collect, why we collect it, and how we keep it secure.
This privacy policy applies to all users of the ck44 apps platform. When you use our website, create an account, or use any of our services, you agree to the terms described in this policy. To learn more about our services, please read the Terms and Conditions.
Important: ck44 apps never sells your personal information to third parties. Your data is used only for the purposes stated in this policy.
Scope of Data Collection
ck44 apps collects the information needed to register and manage your account. This data is stored in secure databases and our staff can access it only when strictly necessary.
1.1 Information You Provide Directly
When you create an account or contact us, we may collect the following information:
- Full name and date of birth (for age verification — our services are for persons aged 21+)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Payment details needed for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account details)
- Identity verification documents (National ID card or passport)
1.2 Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identifier information
- Browser type and operating system details
- Login times, page visit history, and usage patterns
- Session data collected through cookies and similar tracking technologies
- Gaming activity logs — betting history and win/loss records
Purpose of Data Use
ck44 apps uses collected data for specific, defined purposes. We never use your information for unrelated purposes.
2.1 Account Management and Security
- Creating, verifying, and securing accounts
- Preventing unauthorized access and fraud
- Age verification (ensuring the 21+ age requirement is met)
- Protective measures against the creation of multiple accounts
2.2 Service Delivery and Improvement
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Providing customer support via live chat and email
- Analyzing and improving platform performance
- Understanding user preferences before adding new games and features
2.3 Responsible Gaming
We monitor your gaming activity to effectively apply our responsible gaming policy. If unusual behavior or problematic gaming patterns are detected, our team may contact you.
Data Storage and Security
ck44 apps takes both technical and administrative measures to protect your data. Our servers are secured with SSL encryption and the highest level of security is maintained when data is transmitted.
- All sensitive data is stored in encrypted form
- Passwords are never stored as plain text — they are always stored in hashed format
- Payment information is kept secure in a separate encrypted layer
- Database access is strictly controlled — only authorized staff can access it when necessary
- Regular security audits are conducted
- Suspicious activity is automatically detected and prevented
How long data is retained depends on the type and purpose of that data. Even after an account is closed, transaction and identity verification records may be kept for a defined period for security and legal purposes.
Sharing Data with Third Parties
ck44 apps never sells your data or transfers it to advertisers. However, limited necessary information may be shared with certain trusted partners to deliver our services.
4.1 Payment Processors
Only the financial information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers. These third parties operate under their own privacy policies.
4.2 Game Software Providers
Our platform works with various game providers including Pragmatic Play, Evolution, JILI, and PG Soft. Certain session-related data may be sent to these partners to ensure gaming sessions function correctly, but personal identity information is not shared.
4.3 Legal Obligations
ck44 apps may be required to provide information to authorities to meet legal obligations or comply with a court order. In such cases, only the information that is legally necessary is shared.
Cookies and Tracking Technologies
Cookies are used on the ck44 apps website. Cookies are small data files stored in your browser that help improve platform functionality.
- Essential Cookies: Required to maintain login sessions and keep security features active.
- Functionality Cookies: Remember your preferred language, game settings, and other personalized features.
- Analytical Cookies: Collect statistical data to understand how the site is used and to improve service quality.
You can disable or delete cookies in your browser settings. However, please note that disabling essential cookies may prevent some important platform features from working correctly.
User Rights
ck44 apps believes you should have control over your own data. For this reason, we ensure the following rights:
- Right to Access: You can view the information held in your account at any time.
- Right to Correction: You can request that incorrect or outdated information be corrected.
- Right to Deletion: After closing your account, you can request that your data be deleted (subject to legal retention obligations).
- Opt Out of Marketing: You can stop receiving promotional messages or emails.
- Data Portability: You can request a copy of your data in a specific format.
To exercise these rights, contact our customer support team. We provide support in Bengali and English 24 hours a day, seven days a week.
For answers to general questions about our services, visit the FAQ section, where account management and data-related topics are covered in detail.
Protection of Minors
All services on ck44 apps are for persons aged 21 and over only (21+). We do not knowingly collect personal information from minors. An age verification process is followed during account registration, and creating an account with false information will be considered a violation of our rules.
If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be permanently closed.
Changes to This Policy
ck44 apps reserves the right to change or update this privacy policy when necessary. If any significant changes are made, we will notify you via your registered email or an account message. Continued use of the platform after a revised policy is published will indicate that you have agreed to the new policy.
For a full understanding of all rules and general terms governing our services, we encourage you to read the Terms and Conditions page in detail.
International Data Transfers
ck44 apps primarily serves users in Bangladesh. However, because our servers and game software providers operate in various countries, your data may cross international borders. In such cases, we ensure that the required data protection standards are maintained throughout.
Other Important Matters
In any matter not covered by this privacy policy, the decision of ck44 apps shall be final. Our platform may contain third-party links — those sites have their own privacy policies, and ck44 apps is not responsible for them.
To learn more about us and get a clear understanding of our organization, please read the About Us page.
Privacy Enquiries
If you have any questions about this privacy policy or wish to make a request regarding your data, please contact us. Our support team is available 24/7 in Bengali and English.